Seller Name |
Kurashi Lab Co., Ltd. |
Sales Manager |
Yuya Takanashi |
Location |
150-0013 1-19-23 Ebisu, Shibuya-ku, Tokyo |
Email address |
info@smile-store.net |
Site Name |
Smile Store |
Website URL |
https://smile-store.net/ |
Selling Price |
Please refer to each product page. |
Sales Volume |
Please refer to each page. |
How to Order |
•In accordance with our Terms of Use, we may, at our sole discretion, refuse to accept any order (for example, where we determine that the order violates or is likely to violate the Terms, or constitutes a fraudulent order including those made for resale purposes). Even if we refuse an order, we shall have no obligation to disclose the reasons for such refusal. •For the purpose of detecting fraudulent orders, including those placed for resale purposes, we may entrust a third party to review and verify the validity of an order. |
Payment Methods |
Credit card |
Payment due date |
Within 7 days from the date of your order or the date of shipment, as specified by us |
Shipping fee |
International Shipping Rates (Example for 1kg) •China, South Korea, Taiwan: ¥2,200JPY •Asia (excluding China, South Korea, and Taiwan): ¥3,150JPY •Oceania, North America (excluding the United States), Middle East, Europe: ¥4,400JPY •United States (including Guam and other U.S. territories): ¥5,300JPY •Central and South America (excluding Mexico), Africa: ¥5,100JPY ※Please note: The above rates are examples for shipments weighing 1kg. Actual shipping charges vary depending on the weight category and are based on the international shipping rates established by Japan Post. For details, please refer to Japan Post’s International Rate Table. If a product page displays “Free Shipping” or “Shipping Included,” no additional shipping charges will be billed. https://www.post.japanpost.jp/int/download/charges.pdf
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Product Delivery Schedule |
We will ship your order within one week of receiving it. *Please note that delivery may take longer if the order includes weekends, holidays, or extended breaks such as Japanese national holidays or year-end/New Year holidays, or due to shipping conditions. |
Returns, Exchanges, and Return Period |
■Returns •Except in cases where a product is damaged or defective, we do not accept any returns. •If a product is damaged or defective, we will, under the prescribed conditions, either exchange the product or issue a refund, provided that you notify us within 10 days of receipt and return the product to us. •In such cases, the return shipping cost will be borne by us. ■Refunds •Except where a sales contract is canceled due to a defect or other reason attributable to our company, we do not provide refunds of the purchase price. •If we agree to issue a refund, you must return the unopened and unused product to us within one month from the date we notify you of our decision. •Once we receive the returned product, we will process the refund using a method designated by us. Please note that the refund amount will be net of the original shipping fee, and processing may take approximately 2–3 weeks. •If a refund is granted due to customer’s convenience (only if approved by us), the customer shall bear (i) the bank transfer fee for the refund, (ii) an administrative fee of ¥550 JPY (tax included), and (iii) the original shipping cost incurred at the time of delivery. These amounts will be deducted from the refund. Additionally, the customer shall bear the shipping cost for returning the product to us. ■Return Address Kurashi Labo Co., Ltd. Toho Building 2F, 1-19-23 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan |
Promise |
●Handling of Personal Information ・Our company recognizes the secure management of information as a critical social responsibility and implements strict controls over personal information. ・Personal information is handled solely for mail-order operations or the delivery of various services. It will never be used for any other purpose. ※For our Privacy Policy, click here ≫ ※We define all information that could potentially identify a specific customer as personal information. (This includes names, addresses, phone numbers, and past purchase history.) |
Prohibition of Resale |
We strictly prohibit the resale or transfer of any products purchased from our company. We cannot accept orders intended for resale or transfer. We do not guarantee the quality, safety, or expiration dates of resold or transferred products. Products being resold may pose health risks due to improper storage conditions, so please absolutely refrain from purchasing them. Please note that if resale or transfer occurs, our company cannot be held responsible for quality assurance, quality control, safety management, or transaction security. Furthermore, we will seek compensation for damages resulting from health hazards caused by resold products, including reputational damage. |
Seller's Liability for Product Nonconformity |
We accept exchanges for damaged goods, defective goods, or incorrect items. For details, please refer to the Terms of Use. |
Regarding the Establishment of Disclosures Based on the Specified Commercial Transactions Act |
Date Established: February 3, 2020 Date Last Revised: November 21, 2024 Representative: Yuya Takanashi Person in Charge: Yuya Takanashi |